Privacy policy

1. Company Identification

Company name: BATSECUR

Address: 371 ch de la Laurelle 38330 Montbonnot-Saint-Martin

Contact: For any inquiries, please contact us through our contact form.

2. Data Collected

We collect the following categories of personal data:

• Identification information: name, surname, email address, postal address, phone number.

These data are necessary to process orders, ensure product delivery, and communicate with our customers.

3. Use of Data

Personal data collected is used for the following purposes:

• Managing orders and deliveries.
• Communicating with customers regarding their orders or responding to their questions.
• Improving the customer experience on our website.

4. Legal Basis for Data Processing

Data is collected based on the following purposes:

• Contract performance (order management and deliveries).
• Legitimate interest (service improvement and communication management).

5. Data Sharing

Data may be shared with third-party service providers that assist in order fulfillment (e.g., carriers). These providers are subject to the same confidentiality and security requirements as BATSECUR.

6. Data Retention

Personal data is retained for 5 years from the last account activity, in order to comply with legal obligations and ensure effective follow-up of orders and services.

7. User Rights

In accordance with the GDPR, you have the right to access, rectify, delete, or restrict the processing of your personal data. You may also object to the processing of your data for legitimate reasons. To exercise these rights, please contact us through our contact form.

8. Cookies

We use cookies to improve user experience and measure the audience of our site. For more information about cookies and to manage your preferences, please consult our Cookie Policy.

9. Data Security

We take all necessary measures to ensure the security of personal data collected and to prevent unauthorized access, misuse, or disclosure.

10. Policy Changes

This privacy policy may be updated at any time. Any changes will be posted on this page. We encourage you to review this page regularly to stay informed about any updates.

11. Contact

For any questions regarding this privacy policy or your personal data, please contact us through our contact form.